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Our
Team: David W. Chrestay, MSW
Qualifications
Over 30
years experience in Healthcare Business Management and
Information Systems:
- Seasoned professional with a
participatory management style in fast-paced, diverse
settings
- Proficient problem-solver with
deep expertise in process improvement and systems
integration
- High achiever who guides
organizations in applying technology to business and
clinical workflows
- Creative leader who effectively
motivates others and manages top-level corporate
initiatives
- Strong team builder/communicator
who establishes and maintains strategic relations
Examples of Consulting Experience
TURN, LLC. Dublin OH
Senior Management Consultant Directed comprehensive
EHR implementations at numerous behavioral healthcare
facilities. Established key relationships with multiple
system vendors and their various EHR products.
Coordinated multi-departmental EHR rollout strategies
and support protocols. Facilitated initial and ongoing
training programs for professional and administrative
staff. Developed multi-disciplinary EHR implementation
teams and subject matter experts. Established realistic
change management approaches with key management
stakeholders and core system users.
Approach Group, Newton, MA
Senior Consultant/Subject Matter Expert Medicaid
Information Technology Architecture State
Self-Assessment project for the Massachusetts Department
of Mental Health. Consulted as part of a
multi-disciplinary team to analyze specific DMH business
processes, maturity levels and desired capabilities
towards the goal of developing their next generation
information system.
Montgomery County ADAMH Board, Dayton OH
Strategic Planning Facilitator Consulted with a large
county services board to create and approve a
comprehensive strategic plan designed to enhance
decision-making and guide the development of
relationships with funding partners, key provider
organizations and area consumers. Worked with Board
personnel to identify key strategies and priorities,
assess current relationships and explore alternative
roles. Polled community providers, key stakeholders and
consumers to assess community needs and perceptions.
Developed comprehensive action plan and schedule for
plan roll-out and implementation.
DeKalb County Community Services Board, Decatur GA
Management Consultant Worked closely with executive
administrative staff to develop and implement a
comprehensive EHR strategy across all inpatient and
outpatient facilities in the county. Documented the EHR
product requirements for the various departments and
oversaw the system integration and roll out. Coordinated
with IT staff and others in a large provider network.
UNI/CARE Systems Inc. Sarasota FL
Project Manager Provided management and implementation
consulting to this human services software company.
Developed implementation and training programs for the
EHR and PM products offered by this software company.
Consulted with behavioral health organizations and
directed their conversion from prior legacy IT systems
to the UNI/CARE product.
Achievement Center, Erie PA; Glenbeigh Hospital, Rock
Creek OH; Meridian Services, Youngstown OH; New Horizons
Child & Family Services, Lancaster OH
Implementation Consultant Managed the comprehensive
implementation of an electronic medical record system in
mental health and substance abuse facilities. Developed
the documentation routing and notification process and
lead the development of business process integration and
change management through the course of the system
implementation. Worked with medical and professional
staff to refine workflows and streamline the various
clinical documentation processes.
CMHC Systems, Inc., Dublin OH
Managed Care Consultant Analyzed customer and market
needs for Managed Care software products. Produced
product requirements and technical specifications for
Managed Care tracking software. Coordinated the
development, testing, release and marketing of new
service authorization/tracking modules that were
utilized by over 50% of the customer base. Later
hired/promoted to develop a Product Management
department for the company.
Self-Employed Systems Consultant, Tampa FL
Consulted with small, newly emerging vertical (legal,
real estate, construction) automation companies to
develop long-range national marketing strategies and
dealer recruitment/training programs. Created marketing
materials and software system training tools for sales
staff. Performed marketing analyses to develop
appropriate system requirement definitions and produced
software design specifications.
Related Work Experience
Netsmart Technologies, Dublin
OH (formerly CMHC Systems)
Premier Partner Director Established mutually beneficial business
partnerships with key corporate accounts with annual
operating budgets of $50 million or more. Facilitated
executive level networking among nationally prominent
behavioral health CEOs. Coordinated corporate resources
to promote the individual Partners business initiatives
resulting in new lines of Partner business. Led an
interdepartmental team focused on Partner problem
resolution and issue escalation. Generated targeted
strategic development plans in conjunction with each
Partner that facilitated increased company sales of new
hardware, software products and services.
Director of Clinical Development
Designed and developed new graphical software modules
for clinical decision support. Managed the recruitment
and training of a 15-person software development and
technical team. Researched the clinical market and
customer-specific application needs and organized
clinical focus groups of key customer groups in several
national regions. Created the design specifications and
workflow requirements for the electronic health record (EHR)
product.
Planned and generated strategies for multi-level phased development and
clinical product integration with existing product
lines. Developed the prototype customer implementation
and training methodology and established these processes
in numerous live production sites.
Division Vice President, Voice Input
Technologies Planned and directed all facets of
the start up of a computerized speech recognition and
automated clinical dictation division. Recruited and
hired over 25 professional staff including linguists,
software developers, medical specialty experts, and
registered records administrators. Acquired an exclusive
joint sales/marketing/development agreement with an
international speech technology and dictation products
provider Philips Electronics valued at $3 million.
Created sophisticated language recognition contexts for
marketing to a number of medical specialties including
Psychiatry, Cardiology, Orthopedics and General Surgery.
Product Management Director Established
and implemented professional Product Management
processes and procedures to streamline delivery
timeframes for entire company. Coordinated all phases of
new product design from inception through product
release and rollout. Managed and directed all
interdepartmental activities of a software development
organization. Coordinated all product-related activities
among the sales/marketing, development and support
departments.
Achievement & Guidance Centers of America, Newtown PA
Regional Managed Care Director -- Directed all regional operations in
the state of Texas for a national managed mental health
care corporation. Administered mental health and
substance abuse benefits for over 200,000 covered lives
in Dallas/Fort Worth. Planned and implemented a mental
health service delivery network for a 90,000 member HMO
in Austin, Texas. Negotiated complex contracts with
public and private hospitals, physicians, psychologists
and other therapists. Developed a full continuum-of-care
system for adults, adolescents and children encompassing
a variety of inpatient, outpatient, partial/day hospital
and residential treatment settings.
Creative Socio-Medics (now Netsmart Technologies),
New York NY
Director of Marketing Support Planned and implemented national VAR
co-marketing sales and support contracts in conjunction
with several major hardware vendors (DEC, DG, IBM, HP,
TI, UNISYS) in both MUMPS tasking and native
environments. Defined and coordinated the hardware
installation and implementation services provided by
subcontracting hardware vendors. Produced in-depth
technical system proposals, including complete hardware
integration and communication configurations along with
project training and implementation services. Developed
complete turn-key application procurement contracts for
government agencies as well as private customers.
Tingley Systems, Inc., San Antonio FL
Operations Manager Managed complete mini/mainframe computer system
implementation/training projects in Health Maintenance
Organizations (HMO's) and related healthcare facilities.
Prepared all technical hardware and software bid
proposals, software engineering cost estimates and
procurement contracts. Designed and developed client
specific software modules and reporting systems in a
PICK DBMS environment. Implemented internal budgeting
and cost reporting procedures. Managed all company
software development/implementation project staff
schedules and budgets. Performed full application system
demonstrations and made oral sales presentations.
CO-MHAR, Inc., Philadelphia PA
Base Service Unit Director Directed the
administrative departments of a large, urban healthcare
facility. Implemented an agency-wide management
information system. Automated all patient billing and
insurance reimbursement processes. Responsible for data
processing, operations, maintenance, scheduling and
internal report development. Prepared and presented
descriptive and statistical reports of agency activity
to local and federal government officials. Produced the
Agency's annual plan and request for federal funding.
Responsible for providing administrative staff with
management information including activity reporting and
budget/expense comparisons. Trained and supervised all
MIS staff.
Director of Research and Evaluation
Directed the ongoing research and program evaluation
efforts in an urban healthcare facility. Responsible for
all data collection and integration, outcome
measurement, evaluation instrument development and
testing. Performed demographic need assessments,
utilization reviews and developed a multi-disciplinary
quality assurance program. Supervised research staff and
graduate interns.
Education and Professional Training
Temple University, Philadelphia
PA
Master of Social Work Administration
Pennsylvania State University, State College PA
Bachelor of Arts, Psychology
Pennsylvania State University, State College PA
Bachelor of Arts, Sociology
Centers for Medicaid & Medicare Services (CMS),
Medicaid Learning Center, Washington DC
Medicaid Information Technology Architecture (MITA)
Certification
Philadelphia County Office of Mental Health,
Philadelphia PA
Internship
Leadership Dublin, Dublin OH
Graduate
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